Overview
Loafaly ("we," "us") provides software for bakery operations. This policy describes how we handle information when you use our websites, applications, and related services (collectively, the "Services").
Information we collect
Account and profile. Name, email, bakery or business name, and other details you provide when you register or update your account.
Order and operational data. Information you or your customers submit in connection with orders, messages, files, and similar workflow content processed through the Services.
Payment data. Payments may be processed by third-party payment providers. We do not store full payment card numbers on our servers; those providers handle card data subject to their own terms and privacy policies.
Usage and technical data. Log data, device or browser information, IP address, and cookies or similar technologies used to operate, secure, and improve the Services.
How we use information
We use information to provide, maintain, and improve the Services; communicate with you; process transactions; detect and prevent fraud or abuse; comply with law; and as described when we collect it or with your consent.
Sharing
We may share information with service providers who assist us (hosting, email, analytics, payments, security), when required by law, or to protect rights and safety. We may share information in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards. We do not sell your personal information.
Retention
We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.
Security
We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.
Your choices
Depending on your location, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. Contact us to make a request. You may opt out of marketing emails using the link in those messages.
Children
The Services are not directed to children under 13, and we do not knowingly collect their personal information.
International users
If you access the Services from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws.
Changes
We may update this policy from time to time. We will post the updated version on this page and revise the "Last updated" date.
Contact
For privacy questions or requests, contact us using the support or contact method provided in the Services or on our website.