Question 1

Where do I pickup? Do you deliver?

Accepted Answer

Pickup is at my home address in South Jordan, Utah.

Weekly Items will be on the porch in the mini fridge (for refrigerated items) or in the gray boxes behind the pillar on the front porch (for shelf stable items).

For custom order pickups, please ring the doorbell and I will meet you in person to hand off your order.

I offer delivery to anywhere in Salt Lake County or Utah County.

Free delivery to South Jordan for orders under $100.

Question 2

Do you do collaboration or sponsorship?

Accepted Answer

I'd love to hear from you! I only accept collaboration and sponsorship requests through email. Please send your proposals to lovebakedbycallie@gmail.com and I will get back to you as soon as possible.

Question 3

How can I pay?

Accepted Answer

A 50% deposit is required at the time you place your order to secure your date, with the remaining 50% balance due on the day of your pickup.

I accept credit cards through stripe invoice, zelle, or Venmo.

Question 4

What is your cancellation and refund policy?

Accepted Answer

Rush orders are final and non-refundable.

For standard orders, cancellations made at least 2 days prior to your order date are eligible for a partial refund (retaining your 50% deposit).

Cancellations made less than 2 days before your order date are non-refundable.

Question 5

How do I care for my items after pickup?

Accepted Answer

We take great care in packaging your items securely.

However, we are not responsible for any damage, melting, or loss that occurs once the product leaves our facility or is in the hands of a third party.

Your order will come with a care card with exact instructions for storage & transportation.

Question 6

Can you accommodate food allergies?

Accepted Answer

While we maintain a rigorously sanitized kitchen and take great care when fulfilling allergy requests, we cannot guarantee a 100% allergen-free environment. Cross-contamination is always possible, and customers assume full liability for any allergic reactions.

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